Now you can customize exactly which Contacts you want to include on outgoing communication from Leads and Processes! Screen Shot 2023-01-10 at 3

For example, if you want only financially responsible tenants to receive outgoing emails and texts in the delinquency/late rent process, you can configure these new communication settings that way.

Find them under Settings > Process Type/Pipeline Settings > General > Communication and refer to this help article for more details.

To those of you who were negatively affected by a different change we made related to this last week, thank you for your patience! This feature will solve those problems for you.

Questions? Let us know!