We shipped a focused set of bug fixes and performance improvements this week, including several phone reliability fixes, a key Rent Manager sync correction, and a major push to make the app faster across the board.
Phone fixes
- Shared numbers now save multiple users — Assigning more than one team member to a shared phone number works reliably now.
- Calls ringing and logging correctly — Inbound calls now ring assigned team members and show up in the activity feed as expected.
- Call recipient validation on web numbers — Only users with a Phone or Inbox seat can now be selected as call recipients on web numbers.
Integrations
- Rent Manager: tenants now sync to the correct unit — Tenant data now pulls into the right unit record every time.
- Zapier: large task payloads now handled correctly — Zapier integrations with larger task data now process reliably.
Inbox
- Loading error fixed — The "Service Unavailable" error some users were seeing when opening Inbox notifications is resolved.
Performance improvements
- We've made a significant investment in speed over the past few weeks. If you've been experiencing slow load times or spinning wheels, many of those issues should now be resolved.
Pages that load faster
- Process Detail page — Now loads significantly faster by pulling in only what you need right away.
- Processes list — Loads more efficiently with fewer round trips.
Activity feeds on contacts, properties, and units — No more timeouts and endless spinners.
- Deal page sidebar — Loads smoothly now, even for accounts with lots of tags and related records.
- Calendar sync — The calendar subscription feed now handles large schedules without timing out.
Eliminated endless spinners
- Inbox email reply, forward, and notes — The infinite loading spinners some users saw beginning on March 17.
- Property sidebar with many units — Now loads unit details on demand, so properties with lots of units won't freeze up.
- Workflow step conditions dialog — Opens faster by loading data only when you need it.
Behind the scenes
- Common lookups across the app (events, conversations, text messages) are now faster, especially during peak hours.
- Gmail sync processing is now batched, so the app stays responsive during busy periods.