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HOA / Association Property Profile
A redesigned Property Profile for Associations. We removed fields that don't apply to HOAs (beds, baths, lease dates, linen inventories, and more) and updated the remaining ones to match how Association managers actually work.
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recently launched
Unified Phone Settings
Texting & Inbound Calling and Phone Settings are now combined into a single page. Everything phone-related — inbound behavior, outbound settings, Lead Source columns, and "Send calls to VM" — lives in one spot under Settings → Phone.
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recently launched
Texting on LeadSimple Phone for Android
Send and receive text messages directly from the LeadSimple Phone app on Android, joining our existing iOS support. Stay connected with leads, tenants, and owners wherever you are.
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recently launched
Latency and performance improvements
Ongoing work to improve page load times and reduce timeouts across the app. Current focus areas include Process Detail pages, integration sync jobs, and API response times.
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recently launched
Lead Auto-Assignment
Automatically route new leads to the right team members. Set up rules to distribute incoming leads based on criteria like location, source, or round-robin so nothing falls through the cracks.
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recently launched
Forms Integration
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recently launched
AppFolio Guest Card sync
A new option in AppFolio integration settings to sync guest cards (tenant leads) into LeadSimple before they submit a rental application, giving you earlier visibility into your lead pipeline.
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recently launched
Phone Queues & Ring Groups
Set up ring groups so multiple team members ring simultaneously, and call queues so callers wait for the next available agent. Coming very soon.
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recently launched
After-hours call forwarding and per-number greetings
Phone numbers can now automatically forward inbound calls to an external number outside of business hours, and each number can have its own after-hours greeting.
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recently launched
Texting Images
You can now text out images, but only from Inbox (this will be coming soon to CRM & Ops)
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recently launched
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